Cvara Botanicals is committed to customer satisfaction. If your product(s) arrives damaged from www.cvaraskincare.com, simply return to us within 14 days of receipt and we will gladly replace it or issue a refund.

Unfortunately we are unable to offer any returns or exchanges for any other reasons. But we will ship the replacement product(s) back for free!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase.

1. Simply request a return postage label for your purchase, and we'll provide it to you free of charge.

Here are the best ways to contact us:

- Email us: info@oasismedspaandlasercenter.com
- Call us toll-free: 1-972-250-9999

2. Repackage your item, attach the shipping label that we provide, and ship it to:

Oasis Med Spa & Laser Center
17721 Dallas Parkway
Suite 116
Dallas, TX 75287



Be sure to contact us first before returning, so we can provide you with a return shipping label at our cost!

(If a customer does not use our provided return shipping label, we are unable to refund the shipping fee.)

Getting Your Refund - 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will receive a full refund to the credit card account originally used. Please note that it often takes five to seven days for refunds to appear on your bank statement. However, we strive to process refunds within 72 hours.


Damaged or Incorrect Orders

If your item was damaged during shipping, or there are missing or incorrect items, please notify us and we will make it right!

- Email us: info@oasismedspaandlasercenter.com

- Call us: 1-972-250-9999

We will immediately ship you a replacement item.